Shipping policy

Last updated: 11/16/2025

At Cschelles, we aim to provide fast and reliable delivery for all orders. Please review our shipping details below.

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Shipping Carrier

We ship all orders through Royal Mail.

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Shipping Destinations

We currently ship to United Kingdom (UK) addresses only.

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Shipping Costs

• Standard UK Shipping: £3.95

Shipping costs are displayed at checkout before completing your order.

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Handling Time

Orders are processed and dispatched within 1–2 business days after payment is received.

Business days do not include weekends or public holidays.

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Transit Time

Once dispatched, Royal Mail typically delivers within 2–3 business days.

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Total Delivery Time

From the date you place your order, the estimated total delivery window is:

3–5 business days (handling + transit).

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Order Tracking

When your order is shipped, you will receive an email confirmation. Tracking may be provided depending on the service used.

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Shipping Issues or Delays

While we strive to meet all delivery estimates, delays may occasionally occur due to postal service conditions or external factors. If your order is significantly delayed, please contact us and we will assist you promptly.

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Contact Information

If you have any questions about your shipment, feel free to reach out.

Business Name: Cschelles
Business Address: Flat 1, 6 Cumnor Road, Sutton, SM2-5DW
Email: info@cschelles.com
Opening Hours: 8:00 AM – 10:00 PM (Monday–Sunday)